Many Indian dental clinics run on patient queues and token numbers, not fixed time slots. DentXOne gives reception and doctors one live queue per specialty, so everyone can see who is next.
In a busy clinic, the front desk and the doctors need to look at the same list. DentXOne keeps a token-numbered queue for each specialty and updates it as patients check in, get called, complete treatment, cancel or are marked as no-shows.
Scheduled appointments are still there when you need them. The queue sits next to a calendar and list view, so one system covers both the live day and what is booked ahead.
Each patient in the queue gets a token number, shown with a display code, so reception and patients can refer to the same number.
Check-ins, cancellations, no-shows, completions and doctor claims show up on the queue as they happen, without refreshing the page.
A doctor can claim the next patient from the queue, or release them back if plans change, so it is clear who is with whom.
Reception can mark a patient as an emergency. The case is flagged on the queue so the team notices it straight away.
Follow-up appointments can be approved or declined by the doctor, rescheduled, or added to the queue by reception.
Each clinic sets its schedule windows by specialty and day of the week, and the queue and bookings follow them.
It manages patients in the order they arrive or are called, usually with token numbers, instead of giving each patient a fixed time slot. It suits clinics where visit lengths vary and patients are seen in turn.
Yes. DentXOne also has scheduled appointments with a calendar and list view, so you can run the live queue and advance bookings in the same system.
Yes. The queue updates live for reception and doctors, so a check-in at the front desk appears on the doctor's side without a refresh.
Contact Flizk to book a DentXOne demo for your practice.
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